Frequently Asked Questions
Everything you need to know about shopping for your little ones.
How do I determine the right size for my child?
We provide a detailed size chart on every product page that correlates age, height, and weight. Since children grow at different rates, we recommend measuring your child and comparing it to our guide for the most accurate fit.
What is your return policy for children's clothing?
We offer a 30-day return window for all unwashed and unworn items with original tags attached. Please note that for hygiene reasons, socks and undergarments cannot be returned unless they arrive defective.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. We also offer expedited shipping options at checkout if you need your items sooner for a special occasion.
Are the materials used safe for sensitive skin?
Absolutely. At Hopscotch, we prioritize natural fibers like organic cotton and bamboo. All our garments are tested to ensure they are free from harmful chemicals and soft enough for even the most sensitive newborn skin.
Can I track my order once it has been shipped?
Yes! As soon as your order leaves our warehouse, you will receive an email containing a tracking number and a link to monitor your package's journey to your doorstep.
Do you offer gift wrapping services?
We do! You can select our 'Gift Wrap' option during checkout for a small fee. We will package your items in a signature Hopscotch box and include a personalized handwritten note.